Skip to main content

Frequently Asked Questions

How does Novageness handle sensitive information?

Novageness does not store any prompts that are not explicitly flagged for logging. Logged prompts can also be written to enterprise data stores in public cloud infrastructure with write only access roles. In all other cases, Novageness’s analytics and decision making is restricted to in-memory processing.

What is your detection rate for secrets?

Novageness has advanced secret detection capabilities that can identify and redact sensitive information before it reaches LLM providers. The system has been proven to catch hundreds of secrets that would otherwise be training fodder for LLMs, with high accuracy rates across various types of sensitive data.

Can I bring in my fine-tuned model into Novageness to use with my AI tools?

Yes, Novageness supports bringing your own custom models. The Enterprise plan includes support for custom models, allowing you to integrate your fine-tuned models with your existing AI tools through the Novageness gateway.

Can I host Novageness on my own?

Novageness offers flexible deployment options. You can integrate with your existing infrastructure and route requests through your own systems while maintaining the security and control benefits of the Novageness platform.

How does Novageness integrate with existing AI tools?

Novageness integrates with 50+ enterprise AI tools and popular coding applications like Roo Code, Cursor, and Cline. It works as an HTTP proxy, so you simply configure your AI tools to use Novageness as the API provider instead of calling LLM APIs directly.

What kind of cost savings can I expect?

Organizations typically save up to 80% on coding agent costs by using Novageness’s intelligent routing. The system automatically routes requests to the most cost-effective models based on complexity and requirements, rather than using the most expensive models for every request.

How does Novageness handle model downtime and rate limits?

Novageness provides automatic error handling and redundancy. When rate limit errors or downtimes occur (which can range from 74-96% uptime for top LLM providers), Novageness automatically routes requests to other configured models, ensuring your developers stay productive.

What analytics and insights does Novageness provide?

Novageness offers organization-wide visibility including:
  • Deep usage insights at user, team, and department levels
  • Identification of power users and users who need coaching
  • File-level analytics showing which files are most touched by AI
  • Cost optimization recommendations
  • Usage patterns and trends

Is there a free trial available?

Yes, Novageness offers a free trial that includes access to core features and models. The free trial provides a great way to test the platform’s capabilities before committing to an enterprise plan.

How does Novageness ensure data privacy?

Novageness implements multiple layers of data protection:
  • Automatic detection and redaction of sensitive information
  • Routing sensitive requests to private models or confidential computing infrastructure
  • In-memory processing for analytics (no persistent storage unless explicitly configured)
  • Enterprise-grade security controls and compliance features

What authentication methods are supported?

Novageness supports enterprise authentication methods including SAML, OIDC, and SCIM integration, making it easy to integrate with your existing identity management systems.

Can I use Novageness with multiple LLM providers?

Yes, Novageness supports multiple LLM providers and allows you to bring your own API keys. You can configure routing rules to use different providers based on your specific requirements for cost, performance, and security.