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What is Cowork?

Claude Cowork is Anthropic’s agentic AI for knowledge work, built into the Claude desktop app. It runs across local files, folders, and the applications people use every day, synthesizing information and completing multi-step tasks without the user coordinating each action.

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What you get

  • Centralized observability — every Cowork session shows up in your Novageness dashboards next to Claude Code, Cursor, Codex, and every other integrated tool.
  • Cost attribution — tie spend back to users, teams, and projects through Novageness.
  • Audit trail — a complete record of Cowork activity for compliance reviews.

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Prerequisites

  • Novageness account with an API key. Generate one from Connect → AI Coding Tools → Cowork in the Novageness dashboard.
  • Claude desktop app, version 1.1.4173 or later, signed in on a Team or Enterprise plan.
  • If your network has egress restrictions, add your Novageness gateway domain to Organization settings → Capabilities → Network egress in the Claude desktop app.

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Setup

  1. Open the Claude desktop app.
  2. Go to Organization settings → Cowork → Monitoring.
  3. Fill in the following fields:
  4. Save. Users in your organization must start a new Cowork session for the change to take effect — settings are loaded at session start, not on the fly.
Copy-ready values and your account’s API key are available in the Novageness dashboard at Connect → AI Coding Tools → Cowork.

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Verification

  1. Start a new Cowork session in the Claude desktop app and run any task.
  2. Open the Novageness dashboard and check Logs — you should see a new Cowork event within a few seconds.
  3. Cost and usage for Cowork appear under Analytics alongside your other integrated tools.
If nothing shows up:
  • Confirm the user started a new session after the setting was saved. Cowork does not hot-reload the monitoring config.
  • Confirm the API key in the Authorization header is valid and not revoked.
  • If your network restricts egress, confirm your Novageness gateway domain is whitelisted under Capabilities → Network egress.
  • Confirm the desktop app version is 1.1.4173 or later. Older builds don’t support OTLP export.